Privacy Policy - 九游官网

We are committed to keeping all personal information provided by registered users—including name, email, phone number, and address—strictly confidential. 九游娱乐科技有限公司 will safeguard your data and never share it with any third party.

We do not store any credit card information on our servers. All payments are processed through leading international payment gateways, with SSL encryption protecting your transaction security.

Your Data Rights

九游官网 collects browsing data to improve user experience.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Refund Conditions

• Purchased product has a defect not matching its description, and we cannot provide a solution.
• Purchased product functionality is severely impaired, inconsistent with the product detail page, and our technical team cannot fix it.
• You initiated a dispute or refund request before notifying our customer service team.

Non-Refundable Cases

• Game content or service has a major defect affecting normal use, and it remains unresolved after communication with customer service.
• You directly filed a dispute with the payment platform without first contacting our customer service team to resolve the issue.
• Temporary service interruption due to force majeure (e.g., network outage, server maintenance) with prior notice given.

Account & Service