Privacy Policy

九游娱乐科技有限公司 is committed to the strict confidentiality of personal information provided by registered users, including names, emails, phone numbers, and addresses. Your data is securely managed and will never be disclosed to third parties.

We do not store any credit card details on our servers. All payments are processed via leading international payment gateways, secured with SSL encryption for your transaction safety.

Your Data Rights

九游官网 collects usage data to enhance your gaming experience.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Refund Conditions

• Purchased products with described faults that cannot be resolved by our team.
• Products with severe functional defects, deviating from the description, that our technical team cannot fix.
• Initiating a dispute or refund request before contacting customer support.

Non-Refundable Situations

• Significant game or service defects impacting normal use, unresolved after customer communication.
• Filing a dispute directly with your payment provider without prior resolution with our support team.
• Temporary service interruptions due to force majeure (e.g., network outages, server maintenance) with prior notification.

Account & Service